State of California Employment Development Department

The Problem:

Recent data breaches highlight the need for urgent authentication upgrades, while the current State of California Employment Development Department (CA EDD) portal's inflexibility and lengthy registration process hinder user efficiency and satisfaction in accessing State benefits.

The Solution:

A user-focused platform aimed at simplifying registration, boosting security through Salesforce and Okta integration with multi-factor authentication, enhancing accessibility, and delivering a cohesive and engaging front-end dashboard experience.